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Code d'Examen: 6201-1
Nom d'Examen: Avaya (Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Exam)
Questions et réponses: 55 Q&As
Code d'Examen: 3100.1
Nom d'Examen: Avaya (Avaya Aura Communication Manager Administration Exam)
Questions et réponses: 58 Q&As
Code d'Examen: 6007-1
Nom d'Examen: Avaya (Avaya Agile Communication Environment(TM) Implementation Exam)
Questions et réponses: 58 Q&As
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NO.1 A global bank has an Avaya High Availability (HA) ACE system Installed, and wants to
deploy the Hot
Decking application. The customer wants to ensure high availability and reliability for
application users.
Which additional hardware and operating system is required beyond the Avaya HA ACE base
to
support the solution.?
A. One additional Linux server for the Avaya ACE base and two Linux or Windows servers to
host the
Application IntegrationEngine(AIE) software.
B. Two additional Linux servers for the AvayaACE base and twoLinux or Windows servers to
hostthe
AIE software.
C. TwoWindows servers to host the AIEsoftware.
D. No additional hardware, the AvayaACE and AIC software will co-reside on the same
server.
Answer: C
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NO.2 A technician is installing the Application Integration Engine (AIE) software in active
directory mode for a
standalone solution, the AIE software will be installed on a supported server with a supported
Windows
2008 operating system.
Which statement describes an installation prerequisite?
A. An existing version ApacheTomcat is running.
B. An existing version of Java Runtime Environment (JRE)is running.
C. TheWindows serveris configured with the role of DHCP Server.
D. TheWindows server is configured with the role of Web Server.
Answer: D
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NO.3 A technician has completed the installation and configuration of an Avaya ACE and
IBM Lotus
Sametime for an integration solution. The solution includes telephony client presence.
Which action should be taken to ensure the deployment was successful?
A. Log into the Sametime server and ensure the telephony presence plug-in has been added
to the
site.xml file.
B. Log into the Sametime Domino server and ensure the telephony presence plug-in has
beenadded to
theTCSPIconfiguration file.
C. Log into theAvayaACE GUI and ensure contactinformation for the Sametime Connect
client has been
automatically populated by Avaya ACE .
D. Log into the Sametime Connect client andensure that a telephony presence icon
appearsfor
theSametimeConnect client users who are configured for telephony presenceinformation in
AvayaACE .
Answer: D
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NO.4 A mid-size enterprise is deploying an Avaya ACE IBM Lotus Sametime Integration
solution. The
customer network includes IBM Lotus Sametime, IBM Lotus Notes, and a communication
Server 1000
system and end-user telephones and clients.
A technician has a work order to install the Avaya ACE Technology Conferencing Service
Provider
Interface (TCSPI) on the Sametime server as part of the UC deployment.
Where can a copy of the latest version of the Avaya ACE TCSPI be obtained?
A. from the Avaya ACE GUIHelp menu
B. from the IBMLotus Sametime server
C. from the Domino server
D. from the IBM Lotus Notes catalog
Answer: C
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NO.5 A technician is verifying an Avaya ACE Hot Desking deployment. Avaya ACE and the
Application
Integration Engine (AIE) are installed, configured, and fully operational.
Ah Avaya ACE administrator previously configured a user ID and password for the Hotdesk
Virtual
Secretary User ID in the Avaya ACE GUI. The Hot Desking application configuration has
been
completed in the AIE GUI.
Which action should be taken to verify that the variable entered for the Hotdesk Virtual
Secretary User ID
in the AIE GUI is correct?
A. Using the Avaya ACE GUI, search for and list the user IDfor the Hotdesk virtual
secretary.Ensurethe
AvayaACE user ID matches the variable entered fur the Hotdesk Virtual Secretary User ID.
B. Using the AIEUser Synchronization tool, generate a report of valid user IDs. Ensure the
variable
enteredtot the Hotdesk Virtual Secretary User ID is listedin the synchronization report.
C. Using the Windows server console, retrieve the local users. Ensure the variable entered
for
theHotdeskVirtualSecretaryuser ID displays inthelist of local Windows user.
D. Ensure the variable entered for theHotdeskVirtual Secretary User ID in the
AIEGUIhasautomatically
populated duringthe AIE installation.
Answer: A
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NO.6 A customer plans to deploy an Avaya ACETM Application Integration Engine (AIE)
version 3.2. As part
of the definition of the project scope of work, the technician wants to ensure the appropriate
operating
system is installed on the host server.
Which software operating systems (OS) is supported?
A. 32-bitor 04-bit Windows 2003 OS
B. 32-bit or 04-bit Windows 2008 OS
C. 32-bit Windows 2003 OS or64-bit Windows 2008 R2 OS
D. 64-bit Windows 2008 OS only
Answer: C
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NO.7 A technician is deploying a Microsoft Desktop Enablement (Web Browser and Office
Add-ins) solution
and has used the Avaya ACE Configuraor interface to build the add-in install packages for
the end
users.
Which action should be taken to verify the Avaya ACE configuration is valid?
A. Using the Avaya ACE GUI, ensureOfficeAddinEnabled and BrowserAddingEnableduser
groupsarepresentin the list of Avaya ACE usergroups.
B. Using the WebSphere Administrative Console, ensure
theOffiecAddinEnabledandBrowserAddingEnabledservicesare Started.
C. Using theWindows serverconsole,run the Addin_service_control.bat file and ensure
theOffiecAddinEnabled and BrowserAddingEnabled services are Started.
D. Using the Application Integration Engine (AIE) GUI Status window, ensure
theOffiecAddinEnabled and
BrowserAddingEnabled services are Started.
Answer: A
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NO.8 An existing Avaya ACE customer wants a solution that will work with its existing
customer resource
management (CRM) system to notify customers proactively about promotions or offers
relevant to their
individual needs. The customer has an Avaya ACE on Windows core solution and does not
want to
deploy additional hardware.
Which Avaya ACE solution matches the key capabilities that the customer requires?
A. Hot Desking
B. EventResponse Manager
C. Message Drop and Blast
D. WebBrowser and Office Add-ins.
Answer: D
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