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Code d'Examen: 000-M229
Nom d'Examen: IBM (IBM SPSS Predictive Analytics Sales Mastery v1)
Questions et réponses: 45 Q&As
Code d'Examen: 000-N09
Nom d'Examen: IBM (IBM LotusLive Technical Sales Mastery Test v2 )
Questions et réponses: 40 Q&As
Code d'Examen: A2010-591
Nom d'Examen: IBM (Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3)
Questions et réponses: 86 Q&As
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A2010-591 Démo gratuit à télécharger: http://www.pass4test.fr/A2010-591.html
NO.1 A customer has implemented a solution from a third-party vendor that is capable of
listing configuration
item inventory and supports release management. What is this solution missing to provide a
fully
functional CMDB?
A. Links
B. Hierarchies
C. Relationships
D. Dependencies
Answer: C
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NO.2 Which solution can help reduce cost and minimize service disruptions through
automated service
request handling efficient change management, and optimized asset lifecycle management
across IT and
enterprise domains?
A. An integrated accounting and procurement solution.
B. A comprehensive IT asset and service management solution.
C. A proactive service level agreement modeling and enforcement solution.
D. An automated, self-service catalog for requesting end-to-end service provisioning.
Answer: B
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NO.3 All change managers at a company need to track if the percentage of changes
implemented with
approval across a date range is higher then 90%. Which IBM SmartCloud Control Desk
functionality can
create and display the necessary Key Performance Indicator (KPI)?
A. The required KPI is already available which provides a graph of the percentage of
changes
implemented with approval by status.
B. A result set should be configured on the Start Center of the Change Manager role
containing a query on
the closed changes for a specific date range.
C. A standard report is already available which uses Start Date and End Date input
parameters to provide
a report with a bar chart of the percentage of changes implemented with and without
approval by status.
D. A custom KPI should be configured to display the percentage of changes implemented
with approval
by status, using Start Date and End Date input parameters, which then has to be configured
in a KPI
graph portlet on the dashboard of the Change Manager role.
Answer: C
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NO.4 A customer wants the service desk personnel to track leasing contracts for their IT
assets that are
currently maintained in an in-house developed application. How should the customer be
advised to
implement this requirement?
A. Use the Maximo Data Loader to load lease information into IBM Tivoli Asset Management
for IT
(TAMIT).
B. Leverage the customized asset application by using Application Designer to add a lease
contract
section to maintain contracts for each asset.
C. Use Integration Framework to load for the first time the lease contracts information into the
Lease
Contracts application, and then maintain those contracts with TAMIT
D. The customer should continue maintaining their leasing contracts in their own application.
Using the
Integration Framework, the information of each contract can be populated in the Lease
Contracts
application.
Answer: C
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NO.5 What two types of information are provided by IBM Tivoli Application Dependency
Discovery Manager
to IBM SmartCloud Control Desk? (Choose two.)
A. Asset types
B. Configuration Items
C. Configuration Items Types
D. Classification Items Hierarchy
E. Classification Items Relationships
Answer: B,C
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NO.6 Given that an implementation of IBM SmartCloud Control Desk is integrated to a
compatible LDAP
system, how would the system administrator modify the access privileges of a problem
manager?
A. Use the Security module in IBM SmartCloud Control Desk
B. Alter the security properties in the LDAP system using an LDIF update
C. Use the Problem Management module in the IBM SmartCloud Control Desk
D. Modify the profile information access which the problem manager can change on their own
Answer: A
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NO.7 Why is it important to define Key Performance Indicators (KPIs) for processes in the
solution design
phase?
A. KPIs track project success and if the promised value is delivered.
B. KPIs take a long time to implement in a GUI so they must be defined early in the project.
C. KPIs document the solution performance and indicate whether hardware needs to be
upgraded.
D. KPIs definitions are mandatory fields during product installation and without them the
installation
cannot progress.
Answer: A
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NO.8 What is the goal of service asset and configuration management?
A. To build a service model according to ITIL best practices
B. To define and track the accounting process of the assets
C. To implement ITIL practices across the entire organization
D. To correlate IT services and different IT components needed to deliver them
Answer: D
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